Saddle Rock Land Co.
Last Updated: May 24, 2026

Welcome to Saddle Rock Land Co. These Terms of Service govern your use of our website, estimates, proposals, invoices, communications, and services. By visiting our website, requesting an estimate, approving a quote, scheduling work, making a payment, or receiving services from Saddle Rock Land Co., you agree to these Terms.

For purposes of these Terms, “Saddle Rock,” “Company,” “we,” “our,” or “us” refers to Saddle Rock Land Co. “Client,” “customer,” “you,” or “your” refers to the person, property owner, tenant, property manager, business, or authorized representative requesting or receiving services.

1. Services Provided

Saddle Rock Land Co. provides professional outdoor property services, which may include lawn maintenance, landscape installation, landscape renovation, bed preparation, mulch installation, rock installation, sod installation, seasonal color, planting, tree and shrub installation, trimming, pruning, cleanup work, drainage improvements, downspout extensions, grading support, debris removal, property refreshes, hardscape-adjacent landscape work, and other exterior property services.

The exact scope of work for each project or service visit will be described in the applicable estimate, proposal, quote, invoice, written scope, service agreement, or approved change order.Any service not specifically listed in the approved scope of work is excluded unless separately agreed to in writing.

2. Website Use

Our website is provided for general informational purposes only. The information on our website does not constitute a binding quote, final design, guarantee, or professional recommendation for your specific property.

You agree to use our website only for lawful purposes. You may not misuse the website, attempt unauthorized access, submit false information, interfere with website functionality, copy content without permission, or use the website in a way that harms Saddle Rock Land Co. or others.

3. Estimates, Quotes, and Proposals

Estimates and proposals are based on the information available at the time they are prepared, including site observations, photos, measurements, client-provided information, visible property conditions, material availability, supplier pricing, labor assumptions, and project timing.

Unless stated otherwise, estimates are valid for 14 days from the date issued. Pricing may change after that period due to material costs, labor availability, fuel costs, supplier pricing, project timing, or changes in scope.

An estimate is not a guarantee of final project cost unless expressly stated as a fixed-price proposal. If hidden conditions, changed conditions, inaccurate measurements, access limitations, or additional work requirements are discovered, Saddle Rock may revise the scope, price, schedule, or project approach.

4. Approval of Work

A quote, proposal, or estimate is considered approved when the Client accepts it electronically, signs it, confirms approval in writing, pays a required deposit, schedules the work, or otherwise authorizes Saddle Rock to proceed.By approving work, the Client confirms that they have reviewed and accepted the listed scope, exclusions, pricing, payment terms, assumptions, and project conditions.

The approved scope of work controls what is included. Any work not specifically included in the approved scope is excluded.

5. Scope of Work

Saddle Rock will perform the work described in the approved estimate, proposal, invoice, or service agreement.

Unless specifically included in writing, the following items are excluded:

Additional debris removal, stump grinding, root removal, concrete removal, buried material removal, haul-off beyond the stated scope, additional grading, drainage corrections, soil amendments, plant replacements, pest treatment, disease treatment, utility repairs, permit fees, engineering, surveying, additional labor due to restricted access, after-hours work, and work outside the described project area.

If the Client requests additional work, or if additional work is required due to site conditions, Saddle Rock may provide a revised estimate, change order, or additional invoice.

6. Change Orders and Additional WorkAny changes to the approved scope may require a written change order or revised estimate.

Change orders may be necessary due to Client requests, hidden conditions, inaccurate site information, material substitutions, access limitations, weather, design changes, utility conflicts, soil conditions, drainage concerns, root systems, buried objects, or other issues not included in the original scope.Saddle Rock is not obligated to perform additional work without written approval and agreed payment terms.

7. Deposits and Scheduling

Some projects may require a deposit before materials are ordered, labor is scheduled, equipment is reserved, or work begins.

Deposits may be used for materials, scheduling, labor allocation, supplier payments, equipment reservations, administrative preparation, and project planning. Once materials are ordered, labor is scheduled, custom items are secured, or equipment is reserved, deposits may become non-refundable to the extent permitted by law.A project is not considered scheduled until all required approvals, deposits, payment methods, or authorizations have been received.

8. Payment Terms

Payment terms will be stated on the applicable estimate, invoice, proposal, or service agreement.Unless otherwise stated in writing, payment is due upon completion of service or upon receipt of invoice. For recurring services, payment may be due per visit, monthly, or according to the approved service agreement.

Saddle Rock may require a valid payment method on file before beginning service.

Past-due balances may result in service suspension, cancellation of future work, late fees, collection activity, or termination of service. To the extent permitted by law, the Client agrees to pay reasonable costs associated with collecting overdue balances, including administrative costs, collection fees, attorney’s fees, and court costs.

9. Recurring Maintenance Services

Recurring maintenance services are performed according to the approved schedule, route, service frequency, and scope.Service may be weekly, biweekly, monthly, seasonal, or otherwise stated in the approved agreement. Weather, holidays, ground conditions, crew availability, equipment issues, unsafe conditions, or property access issues may affect scheduling.

Biweekly or off-cadence service may result in heavier growth between visits. Additional charges may apply for overgrowth, excessive debris, storm cleanup, pet waste, blocked access, excessive leaf accumulation, fallen limbs, or any condition requiring more labor than standard maintenance.Saddle Rock reserves the right to decline route-disruptive requests, one-off schedule changes, or off-cadence work that interferes with efficient service delivery.

10. Client Responsibilities

The Client is responsible for providing safe and reasonable access to the property.Before work begins, the Client must disclose known hazards, private utilities, low-voltage lighting, invisible fences, septic systems, drain fields, shallow pipes, buried cables, unstable surfaces, aggressive animals, restricted areas, property line concerns, or any other site conditions that may affect the work.

The Client is responsible for moving vehicles, furniture, decorations, toys, hoses, tools, fragile items, personal belongings, and other items from the work area unless otherwise agreed in writing.Saddle Rock is not responsible for damage to items left in active work areas or damage caused by undisclosed, hidden, shallow, private, deteriorated, or improperly installed site conditions.

11. Property Access and Safety

The Client must provide safe access to all work areas, including gates, codes, driveways, parking areas, and service areas.

Saddle Rock may delay, suspend, or decline service if conditions are unsafe, inaccessible, hostile, unsanitary, or materially different from what was represented.Unsafe or unsuitable conditions may include aggressive animals, exposed wiring, unstable ground, excessive pet waste, hazardous materials, active construction hazards, severe weather, blocked access, or other risks to people, equipment, or property.Children, pets, and unauthorized individuals must remain away from active work zones.

12. Utilities, Property Lines, and Hidden Conditions

Saddle Rock will take reasonable care when performing work. However, outdoor property work may involve risks related to hidden, shallow, private, unmarked, or undisclosed underground items.Saddle Rock is not responsible for damage to private, unmarked, improperly installed, shallow, deteriorated, or undisclosed utilities, pipes, wires, drainage lines, lighting wires, septic components, buried cables, invisible fences, or other underground systems.

The Client is responsible for identifying and disclosing private utilities, property lines, easements, restricted areas, and known site risks before work begins.Saddle Rock is not responsible for trespass, encroachment, or work performed outside property lines if the Client provides inaccurate boundaries or fails to identify property limits.

13. Drainage and Water Movement

Drainage work is based on visible site conditions and the approved scope of work.Saddle Rock does not guarantee complete elimination of standing water, erosion, runoff, saturation, mud, or drainage concerns unless a specific written performance standard is included in the proposal.

Drainage performance may be affected by soil type, grade, compaction, rainfall intensity, neighboring properties, existing construction, roof runoff, underground conditions, and future changes to the property.Additional work may be required if hidden conditions or broader drainage issues are discovered.

14. Plant Material, Trees, Sod, and Living MaterialsPlants, trees, shrubs, sod, annuals, perennials, and other living materials are affected by weather, watering, soil conditions, drainage, sunlight, temperature, pests, disease, transplant shock, animals, and ongoing care.

Saddle Rock will install living materials according to professional standards and the approved scope. After installation, the Client is responsible for proper watering, care, protection, maintenance, and timely communication regarding any concerns.Any plant, tree, shrub, or sod warranty must be expressly stated in writing. Unless a written warranty is included in the applicable estimate, invoice, or service agreement, Saddle Rock does not guarantee survival of living materials.Plant and sod warranties, if offered, do not cover drought, freeze, extreme heat, storms, flooding, overwatering, underwatering, poor drainage, animal damage, pest damage, disease, vandalism, neglect, acts of God, Client-supplied material, transplanted material, clearance material, discounted material, or material installed against Saddle Rock’s recommendation.

15. Materials and Natural VariationNatural materials vary in color, shape, size, density, texture, and appearance. This includes stone, rock, gravel, mulch, soil, decomposed granite, boulders, flagstone, plants, trees, sod, and other landscape materials.Exact matching is not guaranteed.Material availability may change due to supplier inventory, seasonal constraints, shortages, transportation delays, weather, market conditions, or discontinuation. Saddle Rock may recommend substitutions when necessary. Substitutions that materially affect price, appearance, or performance will be communicated when practical.

16. Weather, Delays, and Site ConditionsOutdoor work is weather-dependent. Rain, mud, excessive moisture, freezing temperatures, extreme heat, storms, supplier delays, equipment issues, labor availability, utility conflicts, unsafe site conditions, and other factors may delay service.

Saddle Rock will make reasonable efforts to complete work in a timely manner but does not guarantee exact start dates, completion dates, or arrival times unless expressly stated in writing.Saddle Rock is not liable for delays caused by weather, supplier availability, Client delays, site conditions, utility issues, access limitations, force majeure events, or circumstances beyond our reasonable control.

17. Cancellations and Rescheduling

Cancellation or rescheduling requests must be communicated as soon as possible.

For one-time services or projects, cancellation fees may apply if the Client cancels after materials have been purchased, equipment has been reserved, labor has been scheduled, or crews are already en route.

For recurring services, Saddle Rock may require written notice before cancellation. If the Client is under a fixed-term service agreement, early cancellation may result in amounts owed for services already performed, materials purchased, discounts provided, amortized costs, or other charges described in the agreement.Where state or federal law provides a specific cancellation right, that law will control.

18. Damage Claims

Any claim of property damage must be reported to Saddle Rock in writing within 48 hours of the service or incident. The report should include photos, a description of the issue, and the date of service.

Saddle Rock will review damage claims in good faith. Failure to timely report damage may limit our ability to investigate and may result in denial of the claim.

Saddle Rock is not responsible for pre-existing damage, normal wear and tear, fragile or deteriorated items, improperly installed components, hidden conditions, undisclosed hazards, or items left in the work area.

19. Workmanship

Saddle Rock stands behind the quality of its workmanship. Any workmanship warranty must be stated in writing in the applicable proposal, invoice, or service agreement.

Workmanship warranties do not cover damage or failure caused by Client neglect, lack of maintenance, improper watering, weather, acts of God, vandalism, animals, pests, disease, misuse, third-party work, hidden site conditions, or changes made after completion.No oral statement creates a warranty unless confirmed in writing by Saddle Rock.

20. Photos, Videos, and Project Documentation

Saddle Rock may take photos or videos before, during, and after work for documentation, estimating, quality control, training, insurance, internal operations, and customer communication.Saddle Rock may use project photos or videos for marketing, website content, social media, proposals, portfolio materials, or advertising.

We will make reasonable efforts not to publicly display sensitive personal information, children, license plates, house numbers, or private identifying details.Clients who do not want project photos or videos used for marketing must notify Saddle Rock in writing.

21. Third-Party Platforms

Saddle Rock may use third-party platforms for estimating, scheduling, invoicing, payment processing, communications, website hosting, analytics, advertising, accounting, customer management, and other business operations.Your use of third-party platforms may also be subject to their own terms and privacy policies.Saddle Rock is not responsible for outages, errors, delays, payment processing issues, data practices, or other acts or omissions of third-party platforms outside our control.

22. Intellectual Property

All website content, logos, branding, photos, videos, graphics, written materials, service descriptions, proposal templates, designs, and other materials created by Saddle Rock are owned by Saddle Rock or used with permission.You may not copy, reproduce, distribute, modify, or use Saddle Rock’s content, branding, photos, videos, or materials without written permission.

23. Limitation of Liability

To the fullest extent permitted by law, Saddle Rock is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, loss of use, loss of business, loss of property value, or emotional distress.Saddle Rock’s total liability for any claim related to services shall not exceed the amount paid by the Client for the specific service giving rise to the claim, unless otherwise required by law.Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

24. Indemnification

You agree to defend, indemnify, and hold harmless Saddle Rock Land Co., its owners, employees, contractors, agents, vendors, and representatives from claims, damages, losses, liabilities, costs, and expenses arising from your breach of these Terms, inaccurate information you provide, undisclosed property conditions, unsafe site conditions, misuse of services, or actions by you or your representatives.

25. Dispute Resolution

The parties agree to first attempt to resolve disputes in good faith through direct communication.If a dispute cannot be resolved informally, the parties may pursue available legal remedies.

To the extent permitted by law or contract, Saddle Rock may recover reasonable attorney’s fees, court costs, collection costs, and other expenses related to enforcing these Terms, collecting unpaid balances, or resolving disputes.

26. Governing Law and Venue

These Terms are governed by the laws of the State of Texas.

Unless otherwise required by law, venue for disputes shall be in the state or county courts located in or serving Van Zandt County, Texas, or another court of competent jurisdiction applicable to the property, project, or parties.

27. No Waiver

Failure by Saddle Rock to enforce any provision of these Terms does not waive our right to enforce that provision later.

28. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

29. Updates to These Terms

Saddle Rock may update these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date.Continued use of our website, approval of estimates, scheduling of services, or payment for services after updates are posted means you accept the revised Terms.